Open the Settings on the phone by swiping from the top to the bottom. Tap the gear symbol at the top of the page to access the settings.

setting screen on cell phone

Select Accounts from the top of the screen and then select Add Account.

accounts tab in settings menu on cell phone add account option

When prompted to select the type of account, select Microsoft Exchange Account.

microsoft exchange selected in add account menu

You will then enter the email address and the password for the employee.

set up email screen on cell phone

It is very important that the exchange server name is entered correctly after the email address has been migrated to Office 365. It must be entered as for the emails to work successfully.

If you need technical assistance, then please contact SCC Tech Support by calling 704-991-0222, sending an email to, or through live chat. You can access chat by going to and look for the “Let’s talk” chat box located in the bottom right hand of the screen. SCC Tech Support normal hours are from 7:00 am to 8:00 pm Monday through Friday.

Let's Talk button example